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Terms and conditions
- Definitions
The terms "we," "us" or "our" refer to Bananzia Casino, while the term "you" refers to a player accessing and using our services.
- Eligibility
You must be at least 18 years old (or such higher minimum age as required by law) to use our services. You must not have been excluded from participating in gaming activities on the grounds of problem gambling or otherwise under any applicable laws.
- Account Requirements
To play, you will need to open a real money account with us and provide identification documents for verification purposes. Your name, address, date of birth, and other information provided by you must be accurate and truthful.
- Payment Terms
All payments are subject to our payment policy. We reserve the right to delay or refuse any transaction that we reasonably believe may involve suspicious activity or non-payment risk. All deposits made into your account will first go towards repayment in case of any losses.
- Betting and Gaming Rules
You agree not to use betting services offered by us for purposes other than personal entertainment, including but not limited to: using a third party's betting account; participating in "arbitrage" or "lay-off" bets; and making speculative or hedging wagers on the outcome of games.
- Responsible Gaming
We encourage responsible gaming practices among our players. If you feel that your gambling is becoming problematic, please refer to our Help page for guidance.
- Payment Limitations
You can request us at any time to limit your net deposits within a specified period by using the 'Deposit Limits' tool or emailing us. Once set, deposit limits will be effective immediately and apply until we receive notice from you that it has been removed or reduced.
- Withdrawals
Subject to satisfactory verification checks, withdrawals are usually processed within 3-5 working days but may take longer in some instances where additional information is required for anti-money laundering purposes. We reserve the right to request identification documentation from players making large withdrawal requests, which we believe may involve suspicious activity or non-payment risk.
- Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of United Kingdom, without giving effect to any principles of conflicts of law. Any disputes arising out of this Agreement shall be subject to exclusive jurisdiction of the courts located within such State or Province.
- Termination
We reserve the right, at our sole discretion, to suspend, restrict, modify, terminate your account and/or suspend/ban your participation in promotional offers if you fail to comply with these Terms.
Bonus Policy
- Welcome Bonus Offerings
Our welcome bonus offerings are subject to change, and all bonuses will be credited automatically on registration.
- Additional Offers & Promotions
We reserve the right at any time to modify or discontinue additional promotions offered by us without prior notice.
Terms of Withdrawal and Wagering Requirements for Bonusesa) We offer promotional free spins, which have no wagering requirements and may be withdrawn as soon as they are awarded.b) Subject to satisfactory verification checks, bonuses will only become withdrawable after the relevant bonus amount has been rolled over by your wagers exactly thirty (30) times. If you decide not to play using our offer or wish to remove yourself from any promotional campaign please email us.
Withdrawal and Wagering Requirements for Deposit Match Bonuses
Subject to satisfactory verification checks, deposit match bonuses will only become withdrawable after the relevant bonus amount has been rolled over by your wagers exactly thirty (30) times. If you decide not to play using our offer or wish to remove yourself from any promotional campaign please email us.
General Conduct and Behaviour Guidelines
Your Account Securitya) You are fully responsible for ensuring that the account details provided during registration remain secure at all times.b) Your login name, password and other security information should be kept confidential and never disclosed to anyone else, either in whole or part.
Conduct Rules
We reserve the right, at our sole discretion, to take any action we consider necessary if we reasonably believe that your account has been compromised due to negligence on your part; such as but not limited to: unauthorized entry into an already registered member's account.
- Reporting Problematic Gaming Practicesa) We have various measures in place for detecting and preventing problem gaming behavior, including our unique software system designed specifically with this goal in mind.b) If we become aware of any potentially problematic use of betting services offered by us (which includes but is not limited to excessive wagering activity; suspicious deposits or withdrawals), then we will act accordingly.
Payment Methods
List of Allowed Payment Optionsa) We reserve the right at our discretion, from time-to-time to refuse certain payment methods.b) The use of certain electronic payment systems may incur fees which you agree pay without reimbursement by us.
Delayed or Refused Transaction RequestIf we delay processing any request for payment, either in whole or part due to suspected non-payment risk then our liability will be limited only to the amount that could reasonably be deducted from your bank account within a 7-day period.
Disclaimer of Warranties and Representations
Your use of betting services offered by us is at all times made on an as-is basis. In entering this Agreement, you acknowledge that we provide these betting services without any implied warranty of merchantability or fitness for particular purpose; which you agree to waive in full.
Limitation of Liability
Subject to applicable laws and regulations governing gambling operations within each jurisdiction where our business operates from time-to-time (the "Gaming Laws"), nothing on this site constitutes an assurance, guarantee or promise that your experience with betting services offered by us will yield a profit. In no event shall we be liable for any direct, indirect special consequential loss arising out of this Agreement.
Anti-Money Laundering Compliance
All transactions carried out through our system are recorded and monitored in accordance with relevant anti-money laundering regulations which include but not limited to those contained within the U.S.A.'s "USA Patriot Act" & AML/CFT directives established by EU governments for their Member States' Financial Intelligence Units ("FIU") as part of an ongoing fight against international organized crime.
License and Compliance
Bananzia Casino maintains a valid license from United Kingdom governing body, in accordance with applicable Gaming Laws and regulations issued thereunder.